Life in the Service Industry

Server A: “I finally got my best friend to send me my albums.”

You mean vinyl albums or CDs.

Server A: “Yeah, vinyl albums. I have a bunch more at home, but she sent about 40. It was surprisingly cheap to send them as media mail.”

Cool!

Server A: “Yeah, I don’t buy CDs any more. If I can’t find it on torrent, I’ll maybe buy it from apple, but I haven’t bought a CD in a long time. Plus, when you buy vinyl, they usually give you the digital version for free.”

Nice! Yeah, I got a turntable for Michele for Christmas. I have a really excellent turntable I’ve had since college, but it’s belt drive, so you have to track down new belts every couple years. It’s just gotten harder to find the belts over the years.

Server B: “I buy vinyl and have a Crosley turntable, but I don’t really use it too much. I just mostly listen to digital.”

Life in the Service Industry

What do you think of my new black shirts? I kind of like them, but they’re a little odd in the yoke to iron.

“Iron? What is this IRON you speak of? I don’t iron my shirts, I just hang them in the bathroom while I take a shower.”

Huh, good idea, I’ll have to try that. It’s just I don’t like to tumble dry my cotton clothes. I find they wear longer if I line dry them after washing. Then they’re too wrinkly to not iron them.

“Laundry?! I hate doing laundry! I just drop my clothes off at Laundry Locker in the Lower Haight, it’s a dollar fifty a pound for wash and fold, a dollar a pound if you sign up for a laundry plan.”

Clearly, I have a lot to learn about life in the service industry.

What’s Up, Winter 2011

I guess you might have noticed that the Savoy Stomp has been slightly stalled of late.

The long and short of it is I have been a bit too busy to find much time for leisurely making, photographing, and writing about drinks.

Full time job, Bartending shifts at Heaven’s Dog, Holidays, Travel. They’ve all contributed to a slight stagnation of content creation for the blog.

And to be honest, I don’t imagine there will be much else happening until 2012.

On the plus side, there really are very few Savoy drinks left to make. A couple more Fixes, Juleps, Smashes, Punches, and Cups and we’re DONE. Kaputt. Outta here.

What happens after that, with the Savoy Project and the blog, I really don’t know.

We’ll just have to see what develops.

As far as Savoy Cocktails go, you can always get your real world Savoy fix at Alembic Bar the last Sunday of the Month, when we hold Savoy Cocktail book Night.

Though, do note, as the last Sunday falls on December 25 this month, we’ll be holding it a week early, on Sunday, December 18.

And if Savoy Cocktails aren’t your thing, you can find me at Heaven’s Dog on Mondays, Thursdays, and Fridays, when I can make cocktails with ingredients which weren’t included in the Savoy Cocktail Book.

Hope to see you around!

Omakase

From the wikipedia entry about “Omakase“:

“Omakase is a Japanese phrase that means “I’ll leave it to you” and it comes from the word for “entrust”.

“The expression is used at sushi restaurants to leave the selection to the chef. It differs from ordering à la carte. The chef will generally present a series of plates, beginning with the lightest fare and proceeding to heaviest, richest dishes. The phrase is not exclusive to service of raw fish with rice, and can incorporate grilling and simmering as well. Customers ordering omakase style expect the chef to be innovative and surprising in the selection of dishes, and the meal can be likened to an artistic performance by the chef. Ordering omakase can be a gamble; however, the customer typically receives the highest quality fish the restaurant currently has in stock at a price cheaper than if it was ordered à la carte. From the restaurant’s perspective, a large number of customers ordering omakase can help in planning for food costs.”

The other day, while I was working with him at Alembic, Danny Louie asked me what bartenders I admired in San Francisco.

I went through the litany of respected bartenders I admire in San Francisco and why.

But later, I was thinking about it, and another candidate for my favorite tender of a bar doesn’t make drinks at all.

Tim Archuleta and his wife run Ichi Sushi in my San Francisco neighborhood.

Tim runs his Sushi Bar more like a neighborhood Sushi Tavern, greeting guests as the come in. Asking them about their families or dogs. Keeping track of the progress of the various diners’ meals at his sushi bar. Pacing people’s meals so they don’t get too full or wait too long. All the while, cutting and serving some of the freshest sushi I’ve ever tasted.

I really admire the spirit he brings to the restaurant and to his guests.

Every time we go in, I usually just say chef’s choice and tell him how much we’d like to eat and what we are in the mood for.

It’s really fun, the way he paces the meal, starting with lighter fare, throwing in a few cooked dishes, and finishing again with lighter, almost dessert sushi.

Watching him work has made me think about how to properly pace and what order to serve people drinks. What drink is best first, what to follow with, what to finish with. If a guest asks you what to pair a dish with, what do you tell them?

Some of the best experiences I’ve had being served by a bartender have been at the Slanted Door, when my wife and I are lucky enough to be served by Mr. Erik Adkins*.

Like Omakase, we give him a framework of what we are interested in, how hungry, do we have food allergies, do we like oysters, etc, and he fills it out with what food is currently best at the restaurant and pairs it with wine, beer and spirits. His knowledge of both the food and drink is amazing but it is his apparent joy at serving us, as guests, with the best he has to offer, which is truly inspirational.

I don’t really have a moral to this story, other than to to point out the self evident: As bartenders, it is important to be aware of the larger context of the guests’ experiences.

I REALLY enjoy making great cocktails and impressing guests with them, but sometimes you have to put away the desire to impress a guest with your cocktail making skill and respect the trust they have put in you, whatever that means, on that on that night, for that particular guest, at that exact moment.

*I will note that I do work for Mr. Adkins at Heaven’s Dog. This is in no way meant to suck up to him, he already gave me a job afterall, just an honest expression of my admiration for his talents as a host and bartender.

Savoy Cocktail Book Night

This Sunday, November 27th, marks the third year of our monthly event at Alembic Bar, Savoy Cocktail Book Night.

I have a vague memory of being at Alembic Bar with my wife, mentioning to Daniel Hyatt that they should reinstate the discontinued Savoy Cocktail Book Nights. Having him tell me, if they did hold the Savoy Cocktail Book Nights again, I should be involved.

I remember thinking, maybe I shouldn’t sound too enthusiastic, maintain a bit of distance, so as not to scare him with my enthusiasm. One of my favorite bars, Savoy Cocktails… Is this the “Make a Wish Foundation”?

“Yeah, that might be OK, let me check my schedule.”

Here we are, three years later, I suppose I should have learned some lessons.

Man, it’s still hard. Of all the bartending things I do, the mental effort of looking up all those cocktails in a night is one of the hardest exercises I do. I always find myself way more tired on Monday morning than I really should be for being as busy (or not) as we were and only staying up until midnight or 1 the night before.

People pick weird cocktails, for the sake of being weird. That’s the only thing I can figure, as to why the Green Dragon or Snowball continue to be ordered month after month.

There are some really good cocktails in the book and I enjoy pointing people in their direction. The Dandy, The Elk’s Own, The Rattlesnake, the Imperial, Jabberwock etc. There are quite a few fairly obscure and unjustly ignored cocktails in the book, and it is just fun to turn people on to them.

Anyway, I am grateful every month for the time I get to spend with the fantastic staff at Alembic, and especially, for the chance Daniel Hyatt has given me to spread the gospel of these cocktails using his bar as a podium.

Stop by after 6 PM on Nov 27. Cool drinks, great bar, fantastic staff. And, yes, if you really want a Southern Exposure or Pisco Sour, we can make those too…

Mootoorheed

Overheard on the 22-Fillmore, just after passing the California Culinary Academy.

“Dude, I totally mastered Spätzle today.”

“Wow, cool! What’s in Spätzle?”

“It’s pretty much just noodles: flour, water, eggs, salt.”

“You know, you don’t pronounce it that way. Any time a letter has an umlaut over it, you pronounce it like the letter.”

“Really?”

“Yeah, so Spätzle is pronounced spate-zell. You know the band Motörhead? They have like 3 umlauts in their name, so it’s really hard to say right. I think it’s like, “Mootoorheed”.”

Ex-Lion Tamer

For several years my wife and I have shared a single car.

Unfortunately, a recent job change has increased the time of her commute, leaving me stranded on the outskirts of San Francisco most weeknights.

I’ve been thinking it might be nice to have independent transportation.

But what?

Motorcycle? Scooter? Mod? Rocker?

After some consideration and consultation, I decided I was a Mod, not a rocker. (Also, in case you were wondering, a reluctant Vampire, not a Zombie.)

But scooters turned out to be kind of expensive, plus I’d have to get a permit and pass a test.

Most recently, I saw this ad for a car:

Veggie Mercedes Vegetable oil converted 1977 240D . (bernal heights)

I have put 80k on vegetable oil with this vehicle. It has been reliable and inexpensive to repair. I have put in a windshield, transmission, muffler, hood release cable,motor mounts, CV boot, door lock knob, seats and many other parts. Has a Plantdrive conversion which I did myself as I’m an installer. I converted the glow plugs to manual 10 second system. Original system was 30 second. Runs synthetic oil in the engine & transmission. I’ve taken it from Seattle to San Diego & it never left me anywhere except the transmission did fail in San Francisco where I live. New transmission shifts smoothly. I will sell with or with out the vegoil system (about 500 dollars more)which is single tank & will supply 15-30 gallons a week of veg oil indefinitely. Radio is a loaner and not for sale. We found a wagon after looking for years. Keeping our other 240 which got totaled. We can not afford insurance on three vehicles.

About the same price as a scooter and I wouldn’t need a new license, plus I could drive it in the rain.

I’d seen it around the neighborhood, and it is a really nice looking tank of a car. I was also just a bit taken with the idea of being able to run it on used kitchen oil.

So I called the guy and arranged for a test drive.

I sort of thought it was someone up the street from us, but when he mentioned his address, another house immediately came to mind.

It’s a house I’ve seen and wondered about. There were always big 5 Gallon Cooking oil containers stacked up in the entryway and the whole house smelled like Chinese food. Our dog certainly liked the smell of it every time we walked by. I guess I always thought maybe there was some sort of illicit catering operation going on, that they would use that much cooking oil.

So I met the guy at his house, as I suspected it was the one with the drums of cooking oil, and took the car for a drive.

I was a nice looking tank of a car, but the whole interior felt like it was coated with a dirty film. As if it was a Wisconsin Supper Club, serving a fish fry every Friday for the last 50 years.

Having worked in exactly that Supper Club, one summer in my Twenties, I just couldn’t hang with having my car and myself permanently reeking of used cooking oil.

I guess biodiesel isn’t for me.

Maybe a Scooter isn’t such a bad idea, after all. Monty would look really smart in a little dog size helmet and goggles.

What I Learned in Italy (Part 4)

I feel like there should be some sort of summing up, in the style of Anthony Bourdain. Some pithy summary of the lessons “learned” on our trip.

But, I’m not coming up with much.

It’s great to travel, get outside of your comfort zone. Find out what other people eat and drink and see where they live.

Venice IS a beautiful city and we had more fun than I expected from such a well known tourist destination.

It was very nice to get away from the hordes of Asian, American, and European tourists for a few days and travel to Bologna, much more of an actual working city than Venice.

Our last trip, we over planned and spent too much time travelling. This trip was nice, basically 8 days in Venice and 2 days in Bologna. It was nice not to have to pack up every couple days, rush to see the sights, and pack up again.

Venice, in particular, I think is a city that rewards wandering, even getting lost. There’s always something interesting around the next corner, whether its a museum, a musician, a shop, a restaurant, or the street salesmen stuffing their purses before taking them out to sell in St. Mark’s.

Another Canal View.

Wine retailing in Venice, Italy.

Arty shot.

This is NOT the Anselm Kiefer exhibit.

Another arty shot.

Graffiti in Venice.

Cool bookstore, carrying a lot of beat authors.

Gondola ride, you gotta do it.

A Good Time was had by all!

What I Learned in Italy (Part 3)

Spritz!

1 1/2 oz Campari
Prosecco

Add Campari to medium size glass with 2 lumps ice. Fill with Prosecco and garnish with Orange Slice. (Sometimes, this also gets an additional splash of soda water.)

Anyway, in Venice the most commonly drunk beverage is the Campari or Aperol Spritz.

We stayed one night on a nearby island called Burano. Much of the fish in Venice comes from boats which operate out of Burano, so there are fishermen. And as our friend correctly intuited, if there are fishermen, there is drinking.

But where, in England or America, tough old fishermen would drink whiskey or beer, in Venice they drink Spritz.

We were out before dinner and stopped at a bar, as we are wont, to get our Spritz quotient for the day. As we sat at a table and attempted to be somewhat inconspicuous, groups of 6 or 8 old men would drift into the bar, quickly drink Spritzes, and then drift out again. Eventually, we started to notice that some of the same men would drift back in. Finally when we got up to head to our dinner reservation, we went out to square to find it filled with loudly talking and gesticulating old fishermen, who were drifting from bar to bar, then heading back out to the square to talk with their friends about whatever retired Italian fishermen talk about.

Americano!

1 1/2 oz Gran Classico
1 1/2 oz Italian Vermouth

Add Campari (or Gran Classico) and Italian Vermouth to medium size glass with 2 lumps ice. Fill with Soda Water and garnish with orange slice.

Another drink which you can almost always get, though some of the younger barmen may not know it, is the Americano. You may, on occasion, have to remind some of those less experienced waiters that you want the Aperitivo and not the coffee drink.

Multiply this by about 3 per diem.

Scenic Gondolas!

Beware the weeping angels. The little, creepy, orange headed ones are OK, I think.

Silhouette in Italy.

Yay! We get to take the Eurostar express train!

Bologna, the land of meat. The charcuterie at one of our favorite restaurants of the trip, Vicolo Colombina

Did I mention meat and cheese? At Tamburini, per many recommendations.

Lonely Corridor.

Sorrento Lemon Sorbetto at Sorbetteria Castiglione in Bologna.

Michele’s favorites, Nocciola and Pistachio gelati.

Background music in the video from the Mekons new recording “Ancient & Modern“.

What I Learned in Italy (Part 2)

As I mentioned, in Italy there is an Aperitivo time which stretches from approximately 6PM until Dinner around 8 or 9PM.

In Venice, what this means is going out to a bar, noshing on small plates of food, talking with friends, and drinking Wine, Campari Spritz or Aperol Spritz.

One thing I noticed, Venetians don’t really approve of drinking without eating at the same time, especially sitting down and drinking cocktails without eating.

Canal as the sun gets low on the horizon.

Moonlight on a canal in Venice.

Saint in a cage.

For all your incense needs, a shop in Treviso specializing in Church supplies.

Best porchetta sandwich evar, Porchetta Trevisana, at Snack Bar all’Antico Pallone in Treviso.

The Rialto Bridge, in Venice, at night.

Note the Slushy machines at Bar Americano.

A Bellini at Harry’s Bar, in Venice. Well, you kind of have to. Harry’s Negroni in the background.

Harry’s Aperitivo, best bang for the buck on the menu, which our waiter described as, “A Martini with Campari”.